http://www.customer-experience-labs.com/2008/03/26/ethnography-and-design-an-ethnography-primer/ Design.Remarkable.Experience Wed, 28 Jul 2010 22:06:29 +0200 http://wordpress.org/?v=2.8.4 hourly 1 http://www.customer-experience-labs.com/2008/03/26/ethnography-and-design-an-ethnography-primer/comment-page-1/#comment-31989 The Engineer’s Paradox « Breaking Glass by Rishi Dean Tue, 26 Jan 2010 10:19:35 +0000 http://www.customer-experience-labs.com/?p=164#comment-31989 [...] Find a group of desired users who you can watch do their common tasks, using their existing methods, otherwise known as ethnography [...] [...] Find a group of desired users who you can watch do their common tasks, using their existing methods, otherwise known as ethnography [...]

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