Comments on: Patients watching many medical TV series are less satisfied with patient experiences in hospital http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/ Design.Remarkable.Experience Wed, 28 Jul 2010 22:06:29 +0200 http://wordpress.org/?v=2.8.4 hourly 1 By: Jeff http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/comment-page-1/#comment-6657 Jeff Fri, 12 Dec 2008 21:29:24 +0000 http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/#comment-6657 That would be interesting to see. That would be interesting to see.

]]> By: Bernhard Schindlholzer http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/comment-page-1/#comment-6655 Bernhard Schindlholzer Fri, 12 Dec 2008 21:16:09 +0000 http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/#comment-6655 Jeff, good point: What the study is missing to say is the how many patients fall into the category of regular medical tv series viewers. I have to dig into this and see if there are more studies about that. Bernhard Jeff, good point: What the study is missing to say is the how many patients fall into the category of regular medical tv series viewers. I have to dig into this and see if there are more studies about that.

Bernhard

]]> By: Grey’s Anatomy - True or False | Travel Nursing Blog http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/comment-page-1/#comment-6651 Grey’s Anatomy - True or False | Travel Nursing Blog Fri, 12 Dec 2008 21:04:14 +0000 http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/#comment-6651 [...] just read an interesting post at Customer Experience Labs about the satisfaction of patients decreasing when they are regular watchers of medical drama [...] [...] just read an interesting post at Customer Experience Labs about the satisfaction of patients decreasing when they are regular watchers of medical drama [...]

]]> By: Jeff http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/comment-page-1/#comment-6650 Jeff Fri, 12 Dec 2008 21:03:28 +0000 http://www.customer-experience-labs.com/2008/12/11/patients-watching-many-medical-tv-series-are-less-satisfied-with-patient-experiences-in-hospital/#comment-6650 I imagine hospitals are more focused on providing quality patient care, rather than worrying about a small minority of patients that have unrealistic expectations. A byproduct of providing that patient care should be a good cusotmer experience. I imagine hospitals are more focused on providing quality patient care, rather than worrying about a small minority of patients that have unrealistic expectations. A byproduct of providing that patient care should be a good cusotmer experience.

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